Our Response to the
COVID-19 Pandemic
As is in line with the CDC and State of New York guidelines, face coverings are up to the discretion of the individual and considered optional. No questions asked and no judgement passed. We ask that you listen to your body and make a subjective call prior to each session to protect yourself and others.
If you have additional requests or questions to ensure your own personal feelings of safety (i.e. waiting in your car prior to session as opposed to our waiting room), please let us know. We are so happy and willing to work with you!
In-Person Therapy vs. Telehealth:
Ember & Root primarily offers in-person therapy. As a practice, we feel the most healing experience we can provide is in-person. To put it simply, it is where the healing magic happens. As you may also have experienced in your personal life, the quality of human connection between in-person contact and virtual is significantly different. THIS is why in-person therapy is considered the gold standard at Ember & Root.
In rare cases, Ember & Root may offer virtual sessions through our confidential, encrypted online portal to existing clients. This is dependent on client needs at time of service, including but not limited to emotional support and stabilization.
The cost for tele-therapy remains the same as in-person rates. Some insurance policies do not cover tele-therapy, meaning a Superbill for those sessions may not be reimbursed. It is highly recommended you follow-up with your insurance for the most accurate and up-to-date information.
If you would prefer virtual sessions at this time, we encourage you to find therapeutic support elsewhere, as our primary modalities are far less effective in the virtual setting.
Interested in our services?
Contact us today to set up an appointment